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Here's what Dawn, J had to say about Despatch Bay…

Excellent Complaints Resolution

I have to say, this company and in particular the lovely girl who called me (Rachael), were brilliant in dealing with my complaint about a driver. I was called almost immediately after I made the complaint. Rachael apologised instantly and told me how they were going to deal with the situation. Rachael was compassionate and understanding and listened. Then explained in full what would happen next. I was updated with the outcome also which was a refreshing change. Very happy with Despatch Bay age Rachel.

Dawn, J, via TrustPilot

What our other customers have to say…

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