Here's what David, T had to say about Despatch Bay…
Depatch Bay - 10/10 for Customer Service
Despatch Bay have provided me with services from Parcelforce/DHL and their own packet service. I am a small business competing online with large companies that get extremely good rates. Despatch Bay have matched these rates and allowed me and my business to get a foot in the door and send large items. Gary Stones (Sales Account Executive) was my contact and has fixed any issues within a few hours. My customer service experience has been fast and positive. It takes probably less that 45 seconds to get something booked in and label printed. I don't really see the point in using any other Courier service provider.
David, T, via TrustPilot
What our other customers have to say…
Very Happy With The Customer Service
Very happy with the customer service as they have a quick...
Adem, O, via TrustPilot
These guys are great!
These guys are great. They helped resolve my question...
Tracy, D, via TrustPilot
Great Customer Service Experience!
Great service, I contacted with a query due to an error...
Jessica, via TrustPilot
1st Class Service
From the sales person who first contacted me to the...
Mike, via TrustPilot