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Here's what Nicola, K had to say about Despatch Bay…

Amazing Customer Service & Support

I had a non delivery issue with and expensive parcel and the seller was adamant I had received it. Shelby took my first call for help and tracked the GPRS of the courier and found a photo showing the parcel had indeed been sent to the wrong address not mine. We then tried to retrieve the parcel to no avail. Although I still haven’t received replacement goods from the seller the support by Shelby from my side has been second to none. It has also enabled the seller to make a claim. Fingers crossed I get my replacement eventually. Thankyou!!

Nicola, K, via TrustPilot

What our other customers have to say…

See more reviews on our TrustPilot page.