Here's what Jean, F had to say about Despatch Bay…
5 Stars for Kay
5 stars for KAY (for her help), but NONE for DX Couriers. I am not very happy with having to have waited in for two days and still no delivery (promised for yesterday). The driver, apparently couldn't find the address (fair enough) but said he'd tried to phone my landline, but no reply. The phone hasn't rung all day!! I have now supplied a mobile number and delivery is promised for tomorrow AM. Fingers crossed. However, on a good note, when I contacted Despatch Bay on their web helpline to see what was going on, KAY kept me informed by email, passing on information from DX. Very impressed with her help - though not with DX Couriers! Being unable to leave the house for two days, plus some of tomorrow is no joke!!). But a big thank you to Kay, without your help, I'd be tearing my hair out by now.
Jean, F, via TrustPilot
What our other customers have to say…
These guys are great!
These guys are great. They helped resolve my question...
Tracy, D, via TrustPilot
Great Customer Service Experience!
Great service, I contacted with a query due to an error...
Jessica, via TrustPilot
1st Class Service
From the sales person who first contacted me to the...
Mike, via TrustPilot
Extremely helpful and quick to respond!
George, via TrustPilot