Parcelforce Courier SpotlightBy James Barnes, January 20th 2020
We're kicking off a new series of posts, highlighting why our partnered couriers are awesome. First up, we're taking a look at Parcelforce. There are many reasons why they're a customer favourite, find out why they could be your favourite too.
Collection or Drop Off, You Choose
Parcelforce offers great flexibility when it comes to how you get your parcels into their network. Running a tight schedule? Book in your parcels for a collection the very next day. Prefer to stretch your legs? Take your parcel down to your local Post Office or depot.
For several years, Parcelforce has been a popular choice for our customers' parcel collections, and there's no wonder — they have the best collection ratio. This is such an important factor to ensure your customers are getting their orders when they expect them.
With this in mind, it's no surprise that we receive the least customer service enquiries for Parcelforce-related deliveries.
We have a dedicated customer support team that are on hand to speak to both you and your customers, taking away any ecommerce headaches you have.
Peace of Mind for your Parcels
Parcelforce's most unique feature is Guaranteed Deliveries. This means that if a parcel doesn't arrive at its destination within the delivery timeframe, we can give you up to 50% of the delivery cost back.
On top of that, Parcelforce has a higher standard cover of £100 – that's double the standard cover of some other couriers!
Your recipients will also receive a text message before their Parcelforce delivery attempt so they will know when to expect their parcel.
Parcelforce drivers are always uniformed, for both collections and deliveries, so you and your customers can rest assured that you're being served by an official employee and getting their best quality service.
Your parcel recipient will receive a text message before a Parcelforce delivery attempt so they will know when to expect their parcel to arrive.
Send items up to 1.1m in length and girth for £7.95 or less, and for only £2.95 extra you can ship up to 1.5m in length and girth.
Parcelforce is Even Better with Despatch Bay
As well as all of these fantastic benefits, you will also get access to ours too – at no extra cost!
Enjoy the time-saving and stress-busting benefits our handy marketplace integrations will bring, starting with managing all of your orders from one place!
Dedicated Support Team
Our support team are there so you can get back to doing what you do best. They will solve your customers delivery queries and speak to couriers on your behalf.
100+ Delivery Services to Choose From
It's always great to have a back up plan, which is why you can use multi-courier shipping services within Despatch Bay. Perfect if your preferred courier happens to go on strike or during the peak season.
We think you will love Parcelforce's services within Despatch Bay; with the flexibility of drop-offs, consistently reliable collections, and the peace of mind you'll get from their cover options and delivery time guarantee, and not forgetting Despatch Bay's brilliant features!
Find out how Despatch Bay and our partnered couriers have you covered, from the odd items you sell on Facebook right up to your ecommerce orders sold on eBay and Amazon.Learn More