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Introducing Pre-Filled Customs Forms!

Introducing Pre-Filled Customs Forms!

By Mike Reilly, April 30th 2019

Customs forms are one of those things you (begrudgingly) need to complete to ship internationally. The last time you completed one of these forms, we understand that it was time-consuming and perhaps the duplication of information, slightly irritating. Despatch Bay has changed this with the introduction of our latest feature, pre-filled customs forms!

Pre-Filled Customs Form

Your pre-populated CN23 customs forms gets filled in with most of the information you have already provided while creating the shipment – hooray, no more duplicating information; you will only need to complete the five remaining fields we are unable to populate.

One of these fields is the date and your signature, so as you can imagine, completing these won't take up too much of your time. The remaining fields are the quantity of each unique item in the parcel, HS Tariff Number, country of origin goods and category of item.

For a detailed explanation about the fields you will need to complete, head over to our International Customs Guide.

International Customs Guide

How do I get my forms?

As mentioned, the form is generated when you create your international shipment within Despatch Bay. Once your shipment has been created, you can download the CN23 form and print your label(s) from the Collections or Drop-Offs section (dependant on the service you selected).


Ensure the information and codes you provide are accurate to avoid any delays in processing your parcel. Incorrect information can lead to the authorities seizing goods.

Where will you send next?

With this great new feature, it's easier than ever to ensure your parcels arrive at their international destination smoothly and without frustration. Don't forget, you have a choice of awesome shipping services to use; delivered by a selection of the UK's leading couriers – prices start from £10.73 with discounted rates available for volume shippers.

Feeling inspired? Join thousands of other UK businesses who ship their parcels with Despatch Bay.

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