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Despatch Bay Express Courier Spotlight

Despatch Bay Express Courier Spotlight

By Mike Reilly, March 16th 2020

While it's a new name to many, Despatch Bay Express is quickly becoming a popular courier choice for those selling small to medium-sized items. Here, we look at some of the great features you get with Despatch Bay Express. 

Flexible Collections 

Arranging parcel collections with Despatch Bay Express is quick and simple. You set up a schedule to suit your business's needs; collections can be made daily, once a week and we even collect on an ad-hoc basis!

If you happen to have an extra busy day, we can arrange for our driver to pop across and collect your parcels to send them on their way, and likewise, if you need to postpone a collection, just let us know.

For scheduled collections, you can print your labels and package your items, right up until our driver has collected from you. Or, if you're sending parcels on an ad-hoc basis, you can print your labels up until 4pm the day before collection.

Customer Happiness 

Customer delivery expectations have changed over the years, with more people expecting their items in a short space of time. Despatch Bay Express delivers just this with Next Day and 48-hour options for you to choose from, starting from just £2.95. Great for your wallet, and customers' happiness.

Saturday deliveries can also be a great perk for your customers. We don't charge any premiums for Saturday deliveries, it comes as standard! Your customer's will also receive a 2-hour delivery slot text message keeping them informed – at no extra cost. 

Personal Service 

From the moment you interact with us, we guarantee that you will receive a personal service and speak to real people. 

Our collection team are fully-vetted and will always be in uniform so you'll know that you're receiving our usual 5-star service. You can rest assured that you will be greeted by a familiar face, because most of the time the same driver will come to collect your parcels – unless they are on a well-earned holiday, of course!

Icing On The Cake 

Marketplace Integrations 

Despatch Bay brings all of your orders, from all of your marketplaces, into one place for you to easily manage – saving you hours of time. 

No More Tedious Admin 

Your marketplace orders and customers will automatically be updated with delivery information, completing some of your boring admin tasks! 

Track Your Parcels 

From the minute your parcel is collected, you can track its progress as it makes its way to your customer. 

We think you will love Despatch Bay and the brilliant services that come with it, including Despatch Bay Express. Create your account today and discover the smarter way to send your parcels.

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